
Spa Etiquette
We kindly ask that you…
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Turn your phone to silent on entering the spa.
Please come to your appointment alone for health & safety.
New clients must arrive 10 minutes prior to their appointment to complete a mandatory consultation form.
Treatments will not be extended to late arrivals as this compromises the spa time of the next guest - please contact the salon immediately if you are running late, as your appointment may need to be rescheduled.
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Cancellation policy
A minimum of 48-hours notice is required for re-schedules & cancellations.
A cancellation fee will be charged to your credit card for late cancellations (less than 48 hours notice), which will be 50% of the service fee.
Cancellations on the day of your appointment or by not showing up will incur the full cost of the service.